At Knapp Fasteners Inc., we’re committed to the continuous improvement of our quality system. Our policy is to provide customers with on-time delivery of defect-free products and services.
Quality is not just isolated to a department at Knapp Fasteners Inc. Evident in every phone call and communication, it’s a driving philosophy. We believe customer satisfaction and quality service go hand-in-hand.
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Knapp Fasteners Inc. values continuous improvement and training for our employees to achieve the highest standards of quality.
We provide extensive quality assurance training for our employees, including:
It is the policy of Knapp Fasteners to supply Canada and beyond with quality products that meet all of our customers’ requirements and guarantee their complete satisfaction. This will be achieved by:
Our accomplishments will always be measured by our customer’s success. We pride ourselves on being innovative, responsive, and willing to go the extra mile to meet your fastener needs.
As a result of the Conflict Minerals Rule, issued August 22, 2012, under Section 1502 of the Dodd-Frank Wall Street Reform and Consumer Protection Act, Knapp Fasteners Inc. has implemented a Conflict Minerals Policy and is committed to complying with any requirements applicable to our Company. Knapp Fasteners Inc. is committed to sourcing fasteners, components and products from suppliers that share our values around human rights, ethics and environmental responsibility. We expect all of our suppliers to abide by legal, ethical and socially responsible business practices. All of our employees have been trained on the intent and requirements of the legislation.
Since Knapp Fasteners Inc. does not manufacture products, we are dependent on suppliers’ documentation to address Conflict Minerals requirements. Knapp Fasteners Inc. requires our suppliers to provide us with applicable conflict minerals declarations and will monitor suppliers to ensure that these requirements are maintained. Knapp Fasteners Inc. will assist suppliers in implementing their conflict minerals programs as we strive to work cooperatively with our customers and supply chain partners to achieve compliance.