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a stack of three books on quality assurance sitting on boardroom table

Our Commitment to Quality

At Knapp Fasteners Inc., we’re committed to the continuous improvement of our quality system. Our policy is to provide customers with on-time delivery of defect-free products and services.

Quality is not just isolated to a department at Knapp Fasteners Inc. Evident in every phone call and communication, it’s a driving philosophy. We believe customer satisfaction and quality service go hand-in-hand.

Have a question? Contact Laura today at laura@knappfast.com.

image of knapp fasteners employee Laura

Hi! I’m Laura. Here’s a little bit about myself and my experience in Quality Assurance:

  • Working with ISO 9001 QMS since 2004
  • BASc in Chemical Engineering – University of Waterloo
  • Internal Auditing, 6 Sigma Green & Black Belt Methodologies, GD & T, FMEA and PPAP
  • Statistical Analysis, Inspections and Sampling and Measurement Techniques
  • Interpreting and Applying Product Specifications, Drawings, Technical Data

Value Added Quality Services

  • Incoming inspection of every shipment
  • Dedicated customer quality representatives to ensure ongoing familiarity with your products and quality requirements
  • Digital storage of product certifications, inspection reports, and test reports for retrieval as needed
  • Testing performed to your specification as to ensure that chemical and physical properties meet your requirements
  • Using approved independent test labs to validate conformance to customer and specification criteria as required

Knapp Fasteners Inc. values continuous improvement and training for our employees to achieve the highest standards of quality.

We provide extensive quality assurance training for our employees, including:

  • Suspect/Counterfeit Prevention
  • Foreign Object Debris Prevention
  • Electrostatic Discharge Prevention
  • Methods and Conflict Mineral Awareness

Quality Policy

It is the policy of Knapp Fasteners to supply Canada and beyond with quality products that meet all of our customers’ requirements and guarantee their complete satisfaction. This will be achieved by:

  • Partnering with the finest factories anywhere in the world
  • Having an experienced and dedicated staff to provide the right product on time the first and every time
  • Continuously improve our processes and quality management system
  • Setting, monitoring, and striving to always meet our quality objectives

Our accomplishments will always be measured by our customer’s success. We pride ourselves on being innovative, responsive, and willing to go the extra mile to meet your fastener needs.

exterior shot of knapp fasteners building

Conflict Minerals Policy

As a result of the Conflict Minerals Rule, issued August 22, 2012, under Section 1502 of the Dodd-Frank Wall Street Reform and Consumer Protection Act, Knapp Fasteners Inc. has implemented a Conflict Minerals Policy and is committed to complying with any requirements applicable to our Company. Knapp Fasteners Inc. is committed to sourcing fasteners, components and products from suppliers that share our values around human rights, ethics and environmental responsibility. We expect all of our suppliers to abide by legal, ethical and socially responsible business practices. All of our employees have been trained on the intent and requirements of the legislation.

Since Knapp Fasteners Inc. does not manufacture products, we are dependent on suppliers’ documentation to address Conflict Minerals requirements. Knapp Fasteners Inc. requires our suppliers to provide us with applicable conflict minerals declarations and will monitor suppliers to ensure that these requirements are maintained. Knapp Fasteners Inc. will assist suppliers in implementing their conflict minerals programs as we strive to work cooperatively with our customers and supply chain partners to achieve compliance.

Knapp Fasteners Inc. are Proud Members of: